Add Voucher Details

This tab determines:

  • How Tourplan creates vouchers for a product.
  • Whether or not a voucher should be printed for a product.
  • The address details that should be printed on the voucher.

Configure voucher details

NOTE: It's not possible to show all the different variations that might be added to a product. The following steps use examples that describe common options for setting up product information.

  1. Make sure the product has already been created (see Insert an Accommodation Product).
  2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
  3. Identify the tab containing the fields you need to modify for the product. For this example, click the Voucher tab.
  4. Add details to the .

  5. To keep the changes, click .

  6. Click to discard all changes.

About the Voucher tab fields

Details

The voucher name and address fields default to the same as the Physical Address fields of the supplier/creditor. These details can be altered. The phone, fax and contact details cannot be defaulted from the supplier because suppliers can have multiple contact details. These are created/edited in Creditors Application, Add Supplier Information. The Voucher Format message template can determine which of the contact details will print.

Print Vouchers

Choices are:

Selection Effect
Print Voucher The standard (and default setting). A voucher will be printed for the product.
No Cost Indicates that the product is a no-cost item for which no voucher is printed; e.g. a product containing itinerary text only.
Record Liability Only Indicates that the product is a cost item, however no voucher is to be printed; e.g. an overhead booking charge.

NOTE: Regardless of the Print Vouchers setting, a ‘Product Default/Never Print/Always Print’ override button is available on a service line-by-service line basis in bookings.

Voucher Creation

The choices available are:

Selection Effect
One Voucher The most common (and the default setting) which creates one voucher for the product, regardless of the number of passengers.
Vouchers for each Room
(i.e. FCU)		 Creates a voucher for each FCU (Room, Person, Car, Coach etc) booked for a product. Can be used where each person or Room wishes to have their own set of vouchers.
Vouchers for each Night
(i.e. SCU)		 Creates a Voucher for each SCU (Night, Day, Trip, Visit etc) Commonly used for self-drive style bookings where vouchers can be redeemed at, for example, any Best Western Motel.
Vouchers for each Room per Night
(i.e. FCU x SCU)		 Creates vouchers for each FCU (e.g. Room) x each SCU (e.g. Night).

These settings cannot be overridden on a Booking by Booking basis.

Voucher Text

This section enables up to 10 lines, (60 characters each) of voucher instructions to be entered which are applicable to the service.

Lines 1-10

Each line of text is numbered and held as a separate record in Tourplan. This is very useful when designing Tourplan messages because, for example, an agent message format can be designed which uses only line 1 of the voucher text and a supplier message which uses both lines 1 & 2 of the voucher text.

Another example could be when organisations use WebConnect. A dedicated voucher line could be used to store and setup promotional details for displaying onnline.

Editable (Checkbox)

Determines whether or not this line of text is allowed to be edited during voucher production.

NOTE: Using Voucher Text is optional. Useful voucher templates can still be created without this extra service information. However, if the Voucher Text is used, then ensure that common information is entered on each line for the product.

For example – for accommodation services – line one could be reserved for entering any product description information which will not fit into the service description and comments fields e.g. “Includes Complimentary Shuttle Transfer".

All of the data entered so far applies to the Product overall, regardless of the date that it is going to be used. The next step is to enter the applicable dates and the rates and conditions which apply for those date(s).